Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. They will have to create a Ticketmaster account in order to accept the tickets. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Will you support Voxs explanatory journalism? To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. Save my name, email, and website in this browser for the next time I comment. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. However, instead of being determined by the ticket price, they're charged for every order. Its a party over here. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Hidden-fee users were then more likely to go back and search other ticket listings. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Select the tickets you'd like to sell and click "Sell." 5. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. You can try reaching out to Ticketmaster and see why the tickets are greyed out. In 2010, it merged with Live Nation under the name Live Nation Entertainment.. And the events whose tickets can be ordered will be marked on the calendar of the website. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. 2. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Resold tickets are priced by the individual seller. From the sellers side, 15% of the face value will be detected in the name of fees. After the switch, you will enter the email address you use to access the community in order to reset your password. Not every ticket includes a facility charge. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. They are available in both Apple Store and Play Store - free of charge, of course. Every sale is final from the moment of purchase. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". A place to discuss and share all matters concerning singer, Lana Del Rey. }, + nine = sixteen .hide-if-no-js { This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Having an extremely large volume allows them to lower their margins. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. In addition to that, itll also charge an order processing fee. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Danielle is the author of this solution article. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Don't show them on your phone. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. Phone support during select hours on weekdays and weekends. Ability to get tickets without visiting box offices in person. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Please help! You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. Search by the artist, events, or venues on the big search bar present in the front. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. I'm in the same boat. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Re: Can I sell tickets from Ticketmaster non eligible for resale? discussing Ticketmasters Verified Fan program. Enter the recipient's first and last name, email address, optional note and phone number. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. But its worth nothing that this case was won because the fees werent disclosed. How do I sell my tickets on the Ticket Exchange? Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. Log into your account and select from the list of 'Upcoming Events'. Select the tickets you want to transfer. StubHubs website is very convenient to use. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. Swift will perform more . Hi! }. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Please enter a valid email and try again. We accept credit card, Apple Pay, and This does not cost you any more money. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Stocksy. The charges are typically to help vendors invest in and operate in their venues. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. The company declined to comment.) Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Press question mark to learn the rest of the keyboard shortcuts. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. Previously there was an option to transfer and now there is not. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. Ticket fees are high but not entirely arbitrary. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. You can buy tickets online over the website,. Please consider making a one-time contribution to Vox today. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. However, few studies had examined this question at such a scale.. The other half of StubHub users continued to see the all-inclusive prices. These days, the majority of ticket sales happen online. It has a good user interface, and the website is user-friendly. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. In most cases, tickets arent issued until 24 hours before the event. Select "Tickets" from the drop-down menu. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Vivid: $271 - $515. Selling the ticket on StubHub is a quick and easy process. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. [2022], TickPick vs StubHub: Which Is Better For You? Advertisement. Your email address will not be published. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Ticket prices can be cheaper than face value. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. However, you can not neglect how good Ticketmaster is at her work. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. Tickets for concerts and sporting events. Brooks was born in Tulsa, Oklahoma, in 1962. Tickets can be delivered to your home by mail. Its art. display: none !important; I think weve already covered that.. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. So, it is considered the best competition in front of Ticketmaster. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Sat, 17 Jun 2023, 17:00. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by 2023 CNBC LLC. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. That doesnt make it true. newsletter. StubHub: $245 - $542. How can I transfer them? Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. [2022], Ticketmaster vs Vivid Seats: Which Is Better For You? Is that normal? Social media is another potential landmine for fans, Gray said. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. CPAC used to be a barometer. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! Unable to transfer Tickets Ive sold. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. "Stubhub is saying they cannot refund buyers because sellers . If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. Note: you can edit the price you have entered or you can always delete your listing. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. What is the difference between StubHub and Ticketmaster? Having all of this information makes it easier for you to find tickets that match your budget and interest. Ive already tried calling, using their chat and email. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. This is not a heartwarming success story. ViralTalky's team of content writers regularly helps write high quality content. A Division of NBCUniversal. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. * Confirm your ticket transfer. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Great, but HOW?? If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. "It just becomes a part of the overall economics of going to an event," Goldberg says. So, this certainly means you can be at a loss or profit accordingly. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Depending on the venue, StubHub can show you a map of where each ticket's seat is. The extra fee increases Ticketmaster's profits.
