how to dispute ntta charges

For something that costs a few cents or dollars, its absurd to let missed tolls hurt your credit score. Our goal is to get you answers and, if possible, solutions and a resolution. I hired a Notary to meet us and all parties signed a Bill of Sale. I made the trip to Texas from Kansas and back over Labor Day 2022. You usually can remedy this situation by checking and updating the status of your payment account. I also have a valid toll tag and a ZIPCASH account with money in it. In Collin County, this is normally in Precinct 3-1, and 3-2 in Plano or in Precinct 4 in Frisco, Texas. What do you all think. : Kansas Turnpike Authority requires to fill-up Violation Contest Form. It was fixed within a couple of days of submitting the dispute. Desired outcome: If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Where can I pay my NTTA toll? Mail the dispute form with your letter to: TransUnion LLC. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of North Texas Tollway Authority [NTTA], Featured North Texas Tollway Authority [NTTA] complaints. By signing up you are agreeing to receive emails according to our privacy policy. Delivered 8/6/22 @ 10:05 am TxDOT currently operates approximately 253 centerline miles of toll roads in the Austin (Central Texas Turnpike System), Houston (Grand Parkway/SH 99 and SH 249), and Dallas & Ft. Worth regions. I have a picture as proof, Desired outcome: The NTTA says it's an issue with the Tx Tag department. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Re: license plate No JHZ6174 TX Violator NO [protected] Keeping in Contact The bill was addressed to D&M Leasing at my local address in Louisiana. I paid it in full for $90.93. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. Order/Transaction ID. Mi cuenta; Carrito; Finalizar compra; Mi cuenta; Carrito; Finalizar compra; Contacto Fourth request How can this be? Two days later I received an email say the matter was resolved. To file a dispute, please use one of the following methods: By US mail: Valor Intelligent Processing c/o North Texas Tollway Authority PO Box 9036 Addison, TX 75001-9036 By email: Contact Us By Fax: 800-733-7721 Although hearings typically are less formal than an actual trial, you will exchange evidence with the administrative board. Customer service sucks they do not care about customers they just want money they are out of their minds if they think I am going to pay for something I already paid for . On Monday, October 17 around 4:45pm, I was on 121 heading South in the far left lane with the intention of getting on the 183 toll road when I saw that the charge would be $21.95. If your case is complicated, our review may take longer. I recently got off the phone with them and was told it was resolved but I HIGHLY doubt it. By phone: 469-801-3662 New comments cannot be posted and votes cannot be cast. Even the same unpaid balance of $7 from year(s) prior. The NTTA currently waives all administrative fees for TollTag customers but will begin charging TollTag customers the ZipCash rate if their account falls into arrears to offset the additional cost of collection when they are billed because their account is not updated, said Clemson. Get updates on whats happening in North Texas to your inbox. Download PDF Texas Motor Vehicle Transfer Notification In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. As a ZipCash customer, you can review account details and Notices, download transactions, make a payment, dispute a previous Notice and monitor the status of a dispute by clicking on the login button below. You also answered the main question when you said you have never been in trouble before and have no idea what to do. Many of these toll roads have automatic payment systems to smooth your commute and reduce the jams created by requiring drivers to stop at toll booths. x We use cookies to ensure that we give you the best experience on our website. I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. You have four options: (1) Call the Customer Service Center at 1-800-745-3727 (2) Stop by one of the four full service stores in Oklahoma City, Tulsa, Midwest City or Walters (3) Go to one of our Limited Service Facility partners around the state (4) Set up and use an online account through pikepass.com. More than $21 dollars NTTA is charging for a six mile stretch. We completed the form for the DMV online. However, failure to show up in court can land you in jail. and our I received a ZipCash Toll Bill. I think there used to be some roads that only accepted one or the other, but that is not the case anymore. If you continue to use this site we will assume that you are happy with it. We will keep you informed about our progress. 1. The program promises to review customer concerns in an impartial manner if a consumer can't get a resolution through customer service. Keep in mind that even if someone else was driving your car, youre still liable to pay the fine. Fact #6 - I would think that D&M Leasing would know the correct address of the person who leased this RAM truck. 6. Due to traffic, I couldn't get over to avoid the toll road. Christmas - December 23-26. The vehicle was reported stolen before the toll transaction occurred. You forgot about a recurring payment. Your notice sort of told you what to do, right? I sold a vehicle in March of 2022 to a resident of N Texas. Sunday: Closed, 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132, 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052, 5555 President George Bush Turnpike, Irving, TX 75038, 2110 N Galloway Ave #120, Mesquite, TX 75150. This will put people out of business. Click on 'Open a Billing Dispute'. YLT~a ].X q9+5AY9Af&;0lfQ0 ]jk I could understand if i failed to call but i did and still have to pay those fees. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. I sent the collections firm a letter disuting the claim and asked for valodation of the . Ripoff Report on: NTTA - Ntta north texas tollway authority billing scam mailing. Rub your thumb over the tag a few times to push out any air bubbles underneath it. As long as your account is active and current, you should be able to resolve the problem by associating the toll bill assessed with your active account. Desired outcome: On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. Include a detailed reason for your dispute. 02. NTTA Fees I have called numerous times to pay off every single one of my tolls.total of $533. and our 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. If a case is ignored or not defended properly, the North Texas Tollway Authority can issue citations that can go into warrant status. Keep copies of your dispute letter and enclosures. Drivers can avoid higher ZipCash toll rates and potential late fees by getting a TollTag. USPS tracking number NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. To know tolls between any locations across Texas toll roads, bridges or other toll facilities, use Texas Toll Calculator. Hold the edges of the tag with 1 hand, then peel off the backing with your free hand. I received my registration in the mail as normal last year but it had a TOLL SCOFFLAW: N TX TOLL AUTHORITY flag on it. Wrongful charge and terrible customer help desk, North Texas Tollway Authority [NTTA] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Sounds simple but you know it is not that easy. Under Texas law, someone who fails to pay a toll may be charged with a criminal misdemeanor for toll evasion under Chapter 370.11 of the Texas Transportation Code. However, if it is ignored it can go into warrant status just like any other traffic offense. Since the deadlines are different in every state and sometimes among different toll road operators within a state, it's important to read your notice carefully and use the dates or time periods provided on the notice you received, rather than going by anything you've seen elsewhere or done before. Doesn't make it less of a scam but might give some insight as to why. Charge a decent rate. Open in new tab Call NTTA Customer Service 972-818-NTTA. Choose a day and time that best fits your schedule, and provide your contact information. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. As stated earlier the legislature has given the NTTA a lot of power when it comes to collection methods for unpaid tolls. I was told NTTA would not resolve this with Kansas. Maybe try the online option if you haven't already? How we handle your concerns: Assessment/Examination of Your Concern We research all concerns you bring to our attention. How to dispute NTTA charges? Open Records Requests -@email . NTTA's Ethics Officer Board of Directors -@email I received a letter from a collections agency to the amount of $42.17 - I called NTTA to ask about the charge and they informed me that it was a charge from back in 2015 to the amount of $7 that was unpaid. The NTTA can also place registration blocks on vehicles in relation to allegations of failure to pay tollway charges. It appears they do not allow their customer service personnel to work with customers to resolve simple matters like this one. Youll be billed for unpaid tolls at the address your car is registered, and if you dont pay that or somehow miss the notice, youll probably end up seeing it on your credit report as a collection account. NTTA sent me a bill in June. I have called various people, noone was willing to let me speak to a manager. 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