This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. A waste of my time! Languages:{%selectedMarker.languages%} ", "I have a balance of experience between public and private transportation. Glassdoor users rated their interview experience at. Why do you specifically want to work for Dnata? dnata Airport Operations With that said, I can certainly work in an unpredictable environment from time to time. Every new dnata employee, regardless of location or company, receives consistent training on their first day. Talk to the interviewer about your ability to create a variety of potential scenarios. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. I would always choose honesty over lying, any day.". Share with the interviewer which skills you value the most. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. People cannot deny the ways that you impact their life, regardless of how they feel about you.". How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. First, we get everyone off to a common start. 1.Technical 2 technical 3 managerial 3 round of interview. "Overall, my career has progressed a touch slower than I would have liked. para nos informar sobre o problema. Downvote 4. dnata International Airport Operations "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. This question challenges you to think about how you act as a leader in your daily life. P.O Box 522, Vice President Commercial ", "Yes, I have been asked to lie on the job before. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I have three years' experience in public transport and four years' experience in private transportation. Get More Information About Our Dnata Interview Questions. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Our interview questions and answers do not represent any organization, school, or company on our site. P.O Box 522, Flight Catering Airport Customer Service Interview. I am proud of my 3.90 GPA. Once You Subscribed, Don't Forget To Verify It From Your Email Address. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I interviewed at Dnata in Feb 2023. Dubai Show that you are proud of yourself and your career accomplishments! We have many competitors in this industry. The process took 1 week. Our date tracking prior to 2019 was not accurately kept. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. I would be delighted to work at Dnata. how do you handle your stress in a difficult time? I submitted my application through email. ", "I am currently making $100,000 per year with two bonus opportunities. Simple and easy to understand the process. Upvote 14. "I understand that your work environment is very collaborative. I was also processed for final interview. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Get started with your Free Employer Profile, Customer Service Representative Interview. The you ill have a hirevue interview. Assure the interviewer that you see long-term career potential with Dnata. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. I am a firm believer in the idea that feedback should be implemented quickly after it's given. First you will have an assessment test which is basically you need tackle the time limit. focused in Specialized Sales, Merchandising and Marketing Operations. Followed by 2 technical ,1 managerial round. United Arab Emirates ", "That is a great question! Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . This interview question allows you to demonstrate your ability to be a self-starter. Proficiency in spoken and written English. I admire the creativity and unconventional thinking in business and arts.". And lastly, do you have internal candidates who are also interviewing for this position?". It is okay to brag a little bit when answering this question. I applied online. Lamentamos This allows us to improve and customize your browsing experience. What is a typical day like for you at dnata? Free interview details posted anonymously by Dnata interview candidates. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. verdade. Interviews for Top Jobs at Dnata. Interview questions and answer examples and any other content may be used else where on the site. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". We do this by creating interview questions that we think you might be asked. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We do not claim our questions will be asked in any interview you may have. You can't always predict what they may say, and you also can't always predict how you might feel in response. I link the questions down below. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. questo messaggio, invia un'email all'indirizzo Ask me what a JSON or API is and I will tell you exactly what it is. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Plan B is always ready to go.". Are you someone who can handle stress on the job? I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. . There are many options for communication software and messaging applications. "I have never been told to lie to a fellow employee or supervisor on the job. ", "I fully understand why a complete background check is required in this field of work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Written and technical interview conducted. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! How candidates got an interview. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. What is the interview process like at Dnata? It's always a great idea to have questions ready for the interviewer. This question can be a tough one because everyone wants to be liked and considered personable. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. You should be transparent about your most recent earnings and be prepared to back up any salary requests. There were a few key takeaways from this experience. Questions were about math, eye sight, english Grammer and passages but very tricky. - collgues de tout type comme par tout. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. I am self-driven and have no problem taking the initiative to get the job done. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. It's fast and makes every day different. Completing pre-boarding checking procedures before passengers and flight board planes. In my current position, I have had zero accidents in 3 years. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Receiving feedback from a manager or supervisor can be tough. To find out more about the cookies we use, see our Privacy Policy. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Adept in general accounting and finance transactions. I worked very hard! When workloads increase, stress levels do too. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. I would much rather be a dynamic leader. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. - What do you see as the biggest change in this industry over the past 3 years? I interviewed at Dnata (Manchester, England) in Oct 2022. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. "Continued education is vital to me because it allows me to remain current and competitive in this industry. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, Its all about situation. It's important to be able to professionally give and receive feedback.". "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. "I am always interested in learning more about this industry and the changes that are taking place. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. "I completed my Engineering degree in 2011 from University of Florida. We do not have advertisements on our pages but we do try to make money through paid-memberships. per informarci del problema. Discuss the importance of safety, and what it means to you. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Be enthusiastic when you discuss your long-term career plans! It didn't take much time before our manager noticed this particular individual was slacking. Talk to the interviewer about your ability to control pressure in the workplace. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Most frequently, I read Pavement Publications. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. I do understand the importance of it, though. Are there particular types of situations that you find distracting? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. "My interest is to have a long-term and successful career within transportation infrastructure. "If given a choice, I would leave my documentation tasks for last. Followed by 2 technical ,1 managerial round. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. I have been in the industry 7+ years. We are proud that our reputation attracts talented and motivated people. Fax:{%selectedMarker.faxNumber%} "I have used a variety of team-based messaging applications. United Arab Emirates, Tel:+971 4 3166666 Please fill in the following fields with proper details. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Often we will leave the tasks that we don't like for last in the act of procrastination. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. M.Roxas Highway I submitted my application through email. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The next question was what does API stand for, which I gave the answer. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Are you able to be productive in any environment? Timezone:{%selectedMarker.timeZone%} One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. We will get enough time to answer the question and no need to be hurry. Are there any courses you would recommend I take to round out my experience? You must create your own answers, and be prepared for any interview question in any interview. The purpose of this page is to help you prepare for your job interview. Interviewed through hireview app. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Some of my favorite recent projects have included X, Y, and Z. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. I couldnt complete the last two. Some roles require one or more of the . The interview process at DNATA is long and strenuous as there are many preliminary rounds. Would you mind sharing with me your favorite source for transportation-related news?". Clark Freeport Zone ", "If I had to choose, I would rather be a dynamic leader. Talk to the interviewer about this specific task and what it meant to you. excuses voor het ongemak. Job Location: Dubai, United Arab Emirates. . In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter.
