My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. Review. Boy, were we wrong!!!! It is still a nice hotel with spacious rooms. Adems, el alojamiento ofrece an ms actividades recreativas, como clases de aerbic, baloncesto y una bolera. Is parking available at The Empire Brunei? BRUNEI HERITAGE Immerse yourself in the history of Brunei on this extensive full-day tour. To be woken up so abruptly! Para organizar la recogida, los huspedes debern contactar con el alojamiento 24 horas antes de la llegada a travs de los datos que aparecen en la confirmacin de la reserva. These are the points we have also highlighted, although we noticed that she did not take down any notes. Signature restaurant, Spaghettini, serves an Italian menu, while Pantai by the beach and poolside provides the ultimate in al fresco dining. The Empire Country Club has some of the finest golfing facilities in the region. Yes, guests can enjoy cooked-to-order breakfast provided by the Jerudong hotel. For details, please call 07-428 5763. Excellent in every aspect especially the staff. Ofrece The Empire Brunei la posibilidad de cancelar gratis y recibir un reembolso completo? Es preciso reservar. A great one-time stay - a splendid resort with a ton of grandeur. After breakfast, we went back to the room and an engineer was in the middle of fixing the light switches. Everything up to the time we were about to go to bed when we realised one of the light switches did not work - the hallway light would not switch off. Rooms were a bit dated but large and clean with nice bathrooms. It's things like that, that divide high class service from average - unfortunately you only find smiling and friendly average, We are not allowed to travel out of the country at the moment, naturally The Empire is the next best thing to a long weekend away. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Empire Select Membership Club is a loyalty programme that giving you a dining and accommodations privilege at The Empire Hotel & Country Club Brunei. She went away and then another person came to ask if we needed anything?! The Empire Country Club (Brunei) Orchid Country Club (Singapore) Corporate Membership Corporate membership is available from $6090 for two nominees and two wild cards, including unlimited golf with no green fees and $1000 entertaining account. Li Gong specializes in exquisite Cantonese cuisine and the main Atrium Caf is known throughout Brunei for its daily luncheon buffet which offers a magnificent spread of international dishes served against a backdrop of ocean vistas. Holes: 18 | Par: 72 | Rating: 72.0 | Yardage: 6753. Beds are really comfy and the bathrooms are really nice. And they all speak very good English Rooms are well appointed, clean, spacious. (This was also a discomfort as it took up our time when checking in to our room, with the poor receptionist having to go back up twice to the reception area to check on the keys! Brunei International airport is located within a 14-minute drive (10 miles) from The Empire Hotel & Country Club, Brunei Jerudong. I do hope you will return to stay with us in the future, when we hope to make amends, and please do mention this report at the time of the booking.Sincerely,Nigel Badminton. Stayed for few times already this year. The Country Club . Conveniently located restaurants include Spaghettini, i-Lotus, and The Thirsty Habit. all for a very affordable price. This palace within a palace has been voted the Worlds Leading Presidential Suite in the World Travel Awards. theempirehotel.com. Amzing place to relaxing and to get recharge. Seaview Room is spacious & clean. Aqu podrs divertirte en las 4 piscinas al aire libre y en la piscina cubierta, o relajarte a base de aromaterapia, envolturas corporales y masajes en el spa. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality and pure serenity. 16 km NW of Bandar Seri Begawan (Brunei Town). The Empire Hotel boasts itself of its grandeur and excellent service and we expected that with paying for the Empire Select membership. Number of Rooms: 522. There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). Behold the US$500,000 crystal camel! Most of our food orders had come at this point and we were eating in peace and enjoying our breakfast. One of the very few saving graces fron our stay was Dennis, the staff down by the pool who took care of us (on our 2nd day) and asked how our stay was. Very strick SOP which i find is good during this pandemic. There's nothing else like it. The hotel staff were fluent in English and provided great service. The splendour of The Empire extends to the Country Club, which has facilities rivaling the best in the world. The hotel sits on a large ground with a golf course ( i didnt play as I didnt bring my golf bag). Interestingly, almost no-one else swam in the pools, probably because of the muslim practice of not swimming publicly.On that note, if you like a drink or you smoke - make note that it is totally forbidden throughout Brunei. Staffs keen to guests needs. I find this unacceptable and disrupting. It's like you are living in a Condo complex. Does The Empire Brunei have airport transportation? The Empire Hotel & Country Club Brunei Overview. Hotel staffs are friendly and helpful, Car buggy is fun to ride. Large, expansive and regal, Not quite on par with the best of the Asian chains in terms of modernity and hospitality. Another thing! Membership Affiliated Clubs Membership Rate All rates quoted are inclusive 6% government tax. Had the restaurant been full, we would not have been able to dine in there, but luckily, the F&B team were wonderful. Stunning sunset views, great pool, courteous (albeit sometimes slow) staff. We were seated at a table set for 4. El personal de recepcin les estar esperando en el alojamiento. Internacional de Brunei): a 14 min en coche (16,1 km), Limbang (LMN): a 92 min en coche (80,5 km), Servicio de transporte al aeropuerto de pago. Thinking we would be saving alot and enjoying the benefits, we would probably be able to enjoy our 5th year anniversary. This was categorically denied despite the fact, that my company spends a tremendous amount of many each year there. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality and pure serenity. This is where the service went down again. Read our Privacy Policy. And staff are all friendly. Our personal driver provided by the hotel was friendly and patient. The staff speaks multiple languages, including English, Chinese, and Malay. The latest in golf equipment and golfing fashion can be hired or purchased from the golf pro shop. The hotel sits on a large ground with a golf course ( i didnt play as I didnt bring my golf bag). reminds me of the large scale beach front hotels I stayed in Cancun, Mexico and in San Juan, Puerto Rico. This palatial hotel is set in its own private 180-hectare (445 acres) estate of manicured botanical gardens and a championship, floodlit Jack Nicklaus Signature Golf Course. I like it because, in-room fridge drinks are all complimentary. We almost turned around and skipped it. Truly one of the finest golf, meeting and spa resorts in the Asia Pacific Region. Share. We don't know if this issue will be highlighted or taken to relevant people. Yes, free parking and valet parking are available to guests. Its array of world-class sports and leisure facilities includes floodlit tennis, badminton, squash, fitness centre, ten-pin bowling, billiards and snooker, indoor spa pool and a multi purpose court. When staying in Brunei, do hire a personal driver as they dont really have a good transport system. This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Seasoned luxury travelers will love the 16 secluded villas featuring gardens . Immaculate fairways and greens, sensitively carved through natural rainforest and vegetation at the magnificent floodlit 18-hole Jack Nicklaus Signature Golf Course also play host to the annual Brunei Open, contested by the professional Asian Tour. We were treated very well. Boy, were we wrong!!!! My family stayed at 2 Deluxe Rooms which offers a stunning view of the sea, splendid it was! And, for golf lovers, the 18-hole, par 71 Jack Nicklaus Signature Golf Course offers 7,029 yards of fairways, greens, and distinct elevation changes.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Want to Play. It is still a nice hotel with spacious rooms. Designed by Max Wexler, this course offers artistically shaped bunkers and naturally flowing waterways. Walking in here will make you feel like you've just walked into a Southeast Asia Palace! Can I eat breakfast at the Jerudong hotel? Then, The Empire Hotel & Country Club in Brunei might be perfect for you. Recommended. Taxes and fees that are shown are estimates only. The exquisite resort is situated 2.9 miles of Shahbandar Hills. Thinking we would be saving alot and enjoying the benefits, we would probably be able to enjoy our 5th year anniversary. Bathroom is spacious. I had received an email from feedback.alert@the empirebrunei.com signed by the GM Mr Nigel Badminton. Was given in room 4303 with superb view of south china sea. How many staff does one need to tell until I get a soup spoon? Own or manage this property? After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. Yes, free parking and valet parking are available to guests. Se aplican medidas de distanciamiento social; el personal lleva un equipo de proteccin individual; hay paneles de separacin entre los huspedes y el personal en las principales zonas de contacto; se mide la temperatura del personal de forma peridica; hay controles de temperatura disponibles para los huspedes y se proporciona desinfectante de manos a los huspedes. I was trying to get someone's attention to ask for a soup spoon. (This was also a discomfort as it took up our time when checking in to our room, with the poor receptionist having to go back up twice to the reception area to check on the keys! We were promised a phone call by the lady at Empire select office, but we didn't get one. Staybridge Suites Chesapeake Virginia Beach Chesapeake Va 3*, providing unbeatable availability and rates, meeting reliability and quality standards. Yes, at the 5-star The Empire Hotel & Country Club, Brunei WiFi is provided free. The Empire Hotel & Country Club offers every guest a stunning panorama either of the ocean, lagoon, gardens or golf course. Internet is complimentary for Deluxe E-Club Room, Suite and Villa guests. Visitor fee, 18-holes in high season: Mon-Thur B$170; Fri-Sun B$220. Horario de inicio de la entrada: 14:00; horario mximo de la entrada: 0:00. The Empire Hotel boasts itself of its grandeur and excellent service and we expected that with paying for the Empire Select membership. Friday prayers, from 12 noon to 2 pm. Truly one of the finest. As ever staff are super friendly and we received a warm welcome back. Yes, at the hotel parking is provided on site free. Dear Guest,I appreciate you taking your time to write a review in TripAdvisor and I look forward to welcome you back at sometime in the future. There I was, sat enjoying my breakfast with my other half, having pleasant conversation and there were these hands getting in between my plates and cups trying to take cutlery. People should note that rooms are located, in seperate buildings away from Guest Registration. We just hope the Empire can stay open. Im enjoying my stayed at the Empire Brunei. Imperial king-size beds with the softest duvets and down pillows are standard throughout the hotel, as are oversized en suite marble-tiled bathrooms with walk-in showers and deep soaking tubs with gold fittings. 1,285 reviews. We were informed we were able to bill the dinner to our room, but no!! Golfers can test their handicap on the 18-hole Jack Nicklaus Signature Golf Course at The Country Club, which offers night golf and a golf academy. To be woken up so abruptly! Manager (we did not get his name unfortunately). Visit hotel website. This resort is a great place to bask in the sun with a beachfront location, sun loungers, and beach umbrellas. Bus shuttle which will take you to the exquisite 5-star The Empire Hotel & Country Club, Brunei with a 14-minute drive is among the services offered by the property. What are some of the property amenities at The Empire Brunei? First night in two deluxe rooms and the final night in the Executive Suite. Malls were mainly occupied by supermarkets and small shops that sells fake branded goods. Es obligatorio presentar una tarjeta de crdito o de dbito, o dejar un depsito en efectivo, para posibles cargos adicionales. Ten en cuenta que esta informacin nos la han proporcionado nuestros proveedores. If I'm ever in Brunei again for work I'd stay here. My husband's name was not included for reservations!!! Dear Guest,Thank you for your constructive feedback and I apologise for the disappointing service you experienced. I was given only a pair of chopsticks. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality. Its floodlit 18-hole Jack Nicklaus-designed championship golf course has played host to heads-of-state and royalty from around the world. Having been closed for a few months now we were so happy as a family that the hotel has opened again for families. We loved the spacious rooms. Additional facilities for family include The E-Kids Club which provides all-day care and entertainment for youngsters enhanced with an eco-friendly focus. Abre todos los das. Read more You can subscribe to the Where2Golf channel on YT if you like to see more video content. Contrastamos los comentarios para asegurarnos de que los viajeros han reservado con ExpediaGroup. The people are wonderful, warm and friendly. So, when the waiter at Pantai had inform us we were unable to bill the dinner to the room, my husband had to walk back to our room and deal with the broken door to our room(!!!) Was given in room 4303 with superb view of south china sea. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Love the amenities too, My family and I stayed for two nights from 30th July to 1st August. Visitors welcome on weekdays and weekends. The empire hotel is well maintained, and the grounds are spacious. Es preciso reservar. My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. We almost turned around and skipped it. Love the amenities too, My family and I stayed for two nights from 30th July to 1st August. in order to get back to me quickly so we could pay for our meal and just get back to our room. A great one-time stay - a splendid resort with a ton of grandeur. Bandar Seri Begawan. Year renovated: 2010. Es posible solicitarlas directamente al alojamiento, a travs de los datos de contacto que figuran en la confirmacin de reserva. The reception staffs could have been more polite in communicating with clients. La edad mnima para realizar el registro de entrada es de 21 aos. Which room amenities are available at The Empire Brunei? All Rights Reserved. The Empire Hotel & Country Club Muara-Tutong Hwy, Jerudong, Brunei-Muara BG3122 Office +673 241 8888 Pro shop +673 241 8222 Fax +673 241 7815 Email Email the course Website Visit website Golf pro Ahmad Bateman (PGA of America, Head Golf Pro) Academy The Empire Golf Academy About the course The Course: 18 holes. Are there opportunities to exercise at The Empire Brunei? Are any cleaning services offered at The Empire Brunei? Hay un servicio de guardera en la habitacin por un coste adicional. But one of the F&B managers saw us contemplating and came to us and took us down to the Atrium and got seated immediately. And staff are all friendly. Our personal driver provided by the hotel was friendly and patient. I attend a lot of events and usually mass catering is disappointing. The rooms were huge and very clean and overlooking the ocean. Oh btw a friend of mine were given a voucher since the birthday is on the day we checkout, given 1 slice of cake and a tea. Do Not Sell or Share My Personal Information. Los huspedes deben ponerse en contacto con el alojamiento con antelacin para recibir las instrucciones de entrada. I love the surroundings and the space. Hotels. According to guest reviews, the hotel has been rated as. in . Everything up to the time we were about to go to bed when we realised one of the light switches did not work - the hallway light would not switch off. This should be the way ! S, cuenta con 3 restaurantes, que ofrecen cocina asitica. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Seasoned luxury travelers will love the 16 secluded villas featuring gardens, living areas, and balconies with ocean views. We were "given an upgrade" to main building with us having to pay for $88 but with NO prior call to inform us that there were no available king sized beds (as we requested) at the other buildings. B$25 or $35 one way to the airport, depending on your driver or who negotiates for you!! Thank you for that Mr. The prestigious five-star resort comprises stunning private beaches, lagoons, five pools, a championship golf course, six restaurants and a cinema, offering a host of guest experiences. An hour and a phone call before your luggage is delivered to your room even though you didn't want them to deliver it in the first place. Golf enthusiasts are offered a choice from 23 top-quality golf clubs; their chosen courses are played during the ships port calls in Italy, France and Spain. The check-in process was smooth. It's like you are living in a Condo complex. My husband's name was not included for reservations!!! Which languages are spoken by the staff at The Empire Brunei? BRUNEI'S MONKEYS Leave the modern world behind and go on safari in search of the country's elusive wild Proboscis monkeys. We don't know if this issue will be highlighted or taken to relevant people. A made-to-order breakfast is served each morning. Negara Brunei Darussalam. And yes, our door's access key area is slightly broken and requires a lot of tries in order for us to enter our room. There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). Some rooms also offer superb views over the garden. everything is very good, only diff to find fr bandar. Understandably, if they wanted to take 2 of the unused table setting off while we were waiting for out food to arrive is acceptable. in order to get back to me quickly so we could pay for our meal and just get back to our room. the view and the friendly staff. Dont expect to see any luxury brands. Conexin wifi gratis en las zonas comunes, Aparcamiento sin asistencia gratuito en las instalaciones, Aparcamiento con asistencia gratuito en las instalaciones, Traslado desde/hasta el aeropuerto previa peticin (disponible 24 horas)*, Desayuno a la carta (de pago) disponible todos los das de 6:30 a 10:30, Estancia gratis para los menores (consulta las polticas del alojamiento), Actividades infantiles supervisadas (de pago), Rutas a pie o en bicicleta en las inmediaciones, Asistencia turstica y para la compra de entradas, Campo de prcticas de golf en las instalaciones, Servicios de accesibilidad en algunas habitaciones, Ducha adaptada para silla de ruedas en algunas habitaciones, Habitaciones comunicadas o contiguas disponibles. It's the CNY long weekend and understandbly the hotel was busy. Thinking this was possible, we didn't bring any valuables out and left everything in the safe box provided in our room. Guests can surf the web using the complimentary wireless Internet access. Las superficies de contacto habitual se limpian y desinfectan. Empire Hotel & Country Club. My main course came, it was beef noodle soup. A few of them saw me waved, we made eye contact but did not acknowledged me. THE EMPIRE BRUNEI COUNTRY CLUB A Jack Nicklaus Signature championship golf course with superior playing surfaces, distinct elevation changes, and flood lighting. The central pool is huge overlooking the sea. Review tags are currently only available for English language reviews. As the centrepiece of this renowned luxury resort, the championship course winds through tree-lined avenues with spectacular South China Sea views along the way. The rooms were very lavish and extravagant, staff were friendly, mocktails were tasty! Which languages are spoken by the staff at The Empire Brunei? Yes, dry cleaning and laundry service are offered to guests. This is not our first (or second or third) time staying there btw. Covid protocols are enforced in a friendly but firm way ensuring safety for all. Is parking available at The Empire Brunei? Brunei Darussalam. After being promised a reservation at Pantai restaurant (the day before our anniversary), we went to have dinner, and lo and behold! Eventually one lady came, told her I needed a spoon. The Empire Hotel & Country Club, Brunei, Jerudong (Brunei Darussalam) - Deals & Reviews. Holes: 18 | Par: 71 | Rating: 74.1 | Yardage: 7029 | Slope: 137. The check-in process was smooth. When staying in Brunei, do hire a personal driver as they dont really have a good transport system. Negara Brunei Darussalam. Bukit Banang Club Members are entitled to reciprocal privileges at many fine clubs, available nationally and internationally. Date un capricho con un tratamiento en el spa y hazte unos largos en una de las 4 piscinas al aire libre. Are any cleaning services offered at The Empire Brunei? The Empire Hotel & Country Club is Brunei's most prestigious beach resort offering its guests unsurpassed 5-star luxury . Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Reciprocal Clubs. We are very disappointed! I believe we have subsequently been in contact and I hope that this has been resolved to your satisfaction.Sincerely,Nigel Badminton. Este alojamiento confirma que ha implementado medidas de limpieza adicional y de seguridad de los huspedes. More, Dear Guest,Thank you for your feedback and I apologise for your disappointing experience. What food & drink options are available at The Empire Brunei? See more questions & answers about this hotel from the Tripadvisor community. For business travellers, the exclusive E-Club offers a private lounge, concierge and business center with sea view terrace, for complimentary breakfast, afternoon tea and all-day soft drinks, coffee and tea. 3 different pool areas. The absolute inability to see dirty dishes and have them collected from your table or pool side. Guests of the 5-star The Empire Hotel & Country Club, Brunei Jerudong can check in from 2 PM to 11.59 PM and check out from 12 PM. 35 Brunei dollars to pay a game of squash for 1hr seemed a bit excessive seeing as we had already paid so much for the room. floor directly below reception.
