If pairing still fails, contact the place of purchase. If any problems are found, consult your place of purchase or a distributor. Replaced the battery but still no joy. If the battery does not become fully charged after 4 hours of charging, stop charging. If the problem is not resolved, contact the place of purchase. The components are designed to be fully waterproofed to withstand wet weather riding conditions; however, do not deliberately place them into water. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. The gears should be periodically washed with a neutral detergent then lubricated. Hello, I have a 2022 Norco VLT Range C2 that has the Shimano EP8 color computer display. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. Youopen up the charge port, connect the charging cable, and plug it in. Changing to a 4Amp charger fixed the problem for me. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. When I got home to charge it (about half hour after, so it cooled down). Sits on a 2018 Scott e-genius Tuned, and I have had nothing but trouble with charging the e8000 Steps. Wipe the connection terminals clean with a dry cloth, and then charge again. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. * When disconnecting, cancel the Bluetooth LE connection from the smartphone/tablet. If those solvents are used the chain or QUICK-LINK might break and cause serious injury. Your selection here will affect all distance and speed based calculations elsewhere in the system. Batteries have an adapter included to charge off the bike. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. The battery was lasting perfectly. They have great support for their system! You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. Battery status is displayed with only 5 bars instead of percentage. Special battery This product can only charge a SHIMANO lithium-ion battery. What model charger (PCE1)? When this happens, the display shows an error code (either E012 or W013), and you wont be able to use the motor. If this is not observed, fire or bursting may occur. SHIMANO BIKE-US is this compatible with the BTR2 battery? For example, Campagnolo claims that shift times are now 25% faster that than the mechanical rear derailleur (taking just 0.352 seconds to swap sprockets). The added pressure on the pedals or chain at start-up can affect the torque sensor. This depends a bit on how often you shift and also your shifting style. Disconnect E-TUBE PROJECT and conned the charging cable again. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. If a wrench icon is displayed, then maintenance is required and you should contact the place of purchase or an authorized Shimano dealer. Manufacturers craft the bike around the system, not the other way around. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. The rear derailleur does not shift gears when connected over Bluetooth LE. Thing is, Shimano don't supply you with a plug in charger as such. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? At the highest level of assistance, you can expect up to 30 miles on a batterys charge. Our experience has been the same. DM Dealer's Manual. When each Firmware update has reached 100% youre all done! First problem but its a big one! Disconnect the Bluetooth LE connection when not using E-TUBE PROJECT for smartphones/tablets. The controls are pedal assist up/down, power, and headlight. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. SM Service Manual. JavaScript is disabled. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. Paris-Roubaix). It doesn't even turn on. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. But be aware some controllers do brick themselves at end of life so you might be SOL anyway. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. I am looking for a bit of advice as I am brand new to Di2, trading up from SRAM Red. Recently neither of us could see a problem so the battery was returned to Madison. Tap the name to connect. It sounds crazy, we know. So far so good. Shimano STEPS powered eMTB's could are set to get a range extension thanks to new BT-E8036 630Wh batteries and 12-speed kit. Has anyone ever had an issue with the battery not charging? This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. All data measured by Assioma. Location. However, there is no guarantee that interference will not occur in a particular installation. If the problem is not covered below or cannot be solved with the indicated method, contact the place of purchase or a distributor. As with other drive systems, riding at a lower assistance can elongate your batterys life. Long lifespan; . * When the battery level is low, the front derailleur stops operating first, and then the rear derailleur. Foreclosure, Estate or in need of repair. Where was the bike purchased? If you leave the battery without charging it, it will cause the battery to deteriorate. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. I can imagine that they will say "it's not repairable" so to buy another one new for 500eur. As with all batteries, you will need to charge them within a specific temperature range. Use an AC adapter with a USB port with a voltage of 5.0 V DC and with a current equal to or higher than 1.0 A DC. User Manual HIMO Battery Charger User Manual Type: DPLC084V42 Features This product is a smart charger. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. Campagnolo EPS offers the fastest shifting followed by Shimano DI2. Thats it! We can only scroll the available information by pushing the key on the display itself. Your email address will not be published. One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. Adjust N/A with the M-E1 (Only applicable with electronic shifting) The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. SHIMANO 7-speed transmission system. They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. Do not heat the battery or throw it into fire. Does Counterspell prevent from any further spells being cast on a given turn? This allows the motor to assist you as much or little as you need. Second check, swap out the battery cable for a different one and test again. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. To access the Settings menu, hold down the main button on the bottom of the display when the default MPH / or KPH screen is shown. Currently available manuals and technical documents from Shimano are posted on this site. The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. Clock Set the internal clock. During the update, you will see a progress bar and percentage for each unit. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug. Rob has ridden the bike, so make You must log in or register to reply here. "After the incident", I started to be more careful not to trip over things. The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. Description says comes with power cord but from current seller does this mean USB cable? If gear shifting operation does not feel smooth, consult the place of purchase for assistance. Start E-TUBE PROJECT and set it to listen for Bluetooth LE signals. I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. SM-PCE1 not compatible with Shimano E-TUBE 5.0.1 version FIND OUT WHY WE ARE THE BEST All the advantages of Eplus Flash for Shimano E8000 These are labeled Update, Customize, and Maintenance. The necessary linkage device is the Shimano SM-PCE02. Magnificent service from both! But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. Plug the charger into the power outlet and check that the green light on the charging lead is green. Charge the battery on a flat surface indoors. My display shows me mode selections, but none of them work. Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. Has excess play increased in the pulleys? I live in a fairly wet and muddy area and managed to get some fine particles into the battery charging area. Luckily, any errors in charging the battery will be shown by a blinking LED light. The light on the transformer just stays green. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. As you may have already noticed, electric bikes can be complicated. If this is the case, try disconnecting and reconnecting the app. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage Connect the battery to this product. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Batteries have an adapter included to charge off the bike. Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Do not get the charging cable wet and do not touch or hold it while it is wet or with wet hands. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. Are there any abnormal noises coming from the derailleur? Somehow they managed to remove enough to allow contact. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Is there any noticeable damage on the chain? Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) Press it again to confirm the time and return to the main menu. Learn more about Stack Overflow the company, and our products. Font Color Switch between white font on a black background as shown in the images here, or black font on a white background. Is there a small internal battery in the computer? The battery level may be too low to perform operations. If it thunders while charging with an AC adapter with a USB port, do not touch the device, bicycle, or the AC adapter. Charge the battery indoors to avoid exposure to rain or wind. The temperature of the battery and battery charger may exceed the operating temperature. Please contact your place of purchase for details. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. Serial 1 (Powered Electric bikes are designed specifically for Shimano STEPS. https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). It sounds like it is not a Montague bike (ours) based on the system being a 7000 series, so you could also reach out to the bike manufacturer for help. When i did the steps above to activate the headlight i got a quick beep beep. I figured that was because there was no headlight attached. (Note that the actual charging time will vary depending on the remaining battery level.) Shimano's components for e-bikes are developed based on the idea that the electric motor and battery mounted on a bicycle should be strictly for the purposes of "assisting" the rider in pedaling. This is the new Focus Jam2 and Sam2. EV Exploded View. It may not display this or other websites correctly. Shimano STEPS Batteries You are able to charge a Shimano STEPS battery either on or off the bike.
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