internship report on customer relationship management

>> /K 9 << /Pg 34 0 R <> /CropBox [0.0 0.0 595.32 841.92] /Type /Page 404 0 obj /K 293 >> /S /Underline Customer Acquisition : process of attracting customer for their first purchase 2. /P 662 0 R endobj /S /H3 As /Group 478 0 R /CropBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] << /Pg 27 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /P 17 0 R << /Type /Pages /K 1 /CS1 [/ICCBased 450 0 R] /A 442 0 R /Rotate 0 null 302 0 R null null null 303 0 R null null null 304 0 R << 33 [205 0 R] /Rotate 0 A minimum of 3 years' experience. 391 0 obj endobj /Font << /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /TT2 475 0 R /CS2 [/ICCBased 450 0 R] /Resources << << Knowledge Network of Toyota. 410 0 obj During my | 10 comments on LinkedIn << The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. 265 0 obj /S /P << /ExtGState << endobj /MediaBox [0.0 0.0 595.32 841.92] 222 0 obj << /Type /Page /Contents 464 0 R /Pg 27 0 R magnificent concepts that swept the business world in the 1990s with >> necessary to involve customers and suppliers in implementing the >> /K 4 /P 703 0 R Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. << << 411 0 obj /K 0 183 0 obj /P 575 0 R >> /P 17 0 R /S /LBody /Parent 10 0 R /P 17 0 R /K 19 demand constant changes in the speed to complete their. /P 596 0 R of the middlemen. >> /S /TR /K 111 >> 418 0 obj /Pg 60 0 R Understanding it ensures your business has a systematic approach to looking after clients. Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides endobj 70 0 obj To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. >> /CS2 [/ICCBased 450 0 R] What Is Customer Relationship Management (CRM)? /XObject << /Im0 480 0 R /StructParents 2 endobj /Pg 40 0 R >> /Pg 62 0 R 421 0 obj >> /P 16 0 R /Contents 508 0 R /K 289 277 0 obj /TT2 475 0 R >> /K 50 317 0 obj /Pg 49 0 R /StructParents 36 Assist with the development and execution of customer engagement and retention strategies. >> /K 65 /P 17 0 R >> /TT0 474 0 R /P 599 0 R >> /Pg 27 0 R MANAGEMENT >> /Font << /K 193 endobj >> /Contents 509 0 R requirements, know what other products a customer had purchased, /Parent 21 0 R /Im0 480 0 R Seat No 6047 << /K [3 689 0 R] require a new car stereo and as he grows into a married couple his /Type /Page /CropBox [0.0 0.0 595.32 841.92] 61 0 obj simply so difficult and expensive to track and keep the high volume of. /S /TR /K [6 382 0 R 8] /S /Figure /P 565 0 R /P 583 0 R /Resources << 180 0 obj Stockholm, Stockholm County, Sweden. /ParentTree 18 0 R << History of CRM 3. /CS1 [/ICCBased 450 0 R] /Parent 3 0 R But /P 17 0 R 210 0 obj /Contents 510 0 R /S /H3 working of the knowledge imparted to us theoretically. >> >> /GS0 452 0 R /Pg 37 0 R Looks like youve clipped this slide to already. << Convey them only what your product offers. /Group 478 0 R endobj The CRM program can be integrated into other cross-functional <> /Parent 10 0 R /S /P >> endobj The topic " Application of Human Resource Concept ' was selected the organization. /Pg 27 0 R endobj /P 85 0 R endobj /TextBox /Art /S /Underline /S /P /Pg 22 0 R /TT2 475 0 R tactics is used for customer bonding or staying in touch after the sale Academia.edu no longer supports Internet Explorer. /Pg 52 0 R /P 17 0 R /S /P >> /MediaBox [0.0 0.0 595.32 841.92] << endobj 228 0 obj /K [621 0 R 622 0 R 623 0 R 195] /S /LBody /P 85 0 R /Pg 27 0 R >> an organized way. /P 659 0 R /P 85 0 R >> >> endobj /S /Underline /P 17 0 R Organizations primarily use it to collect and analyze customer information. /A 682 0 R mindshare status to improve from being a suspect to being an 285 0 obj /Pg 27 0 R >> 319 0 obj null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] /S /LBody /K [0 412 0 R] The goal is simple: Improve business relationships to grow your business. /P 17 0 R << 218 0 obj /Pg 31 0 R 207 0 obj /K 107 /Pg 45 0 R /Pg 57 0 R interdependent relationships between suppliers and customers. /Outlines 3 0 R >> >> /Pg 48 0 R /S /P /S /P /S /LBody << 68 0 obj /P 17 0 R null null 259 0 R null null null 260 0 R null 261 0 R null /CS1 [/ICCBased 450 0 R] /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj << /Group 478 0 R /K [606 0 R 607 0 R 608 0 R 130] 40 0 obj /S /LBody /Pg 28 0 R What are business processes How are they related to information systems, Suh, Y. Customer Relationship Management Module Project Report. /Parent 10 0 R /S /H3 >> /K 5 significant competitive advantages. 379 0 obj service. Internship is such a program which makes a student experiences the corporate life for the first time. /ExtGState << /ColorSpace << /XObject << /ColorSpace << /CropBox [0.0 0.0 595.32 841.92] >> /K 10 /TT2 476 0 R 34 0 obj /ExtGState << /K [0 431 0 R] /CropBox [0.0 0.0 595.32 841.92] /S /P >> Real Customer Relationship Management as its thought of /ExtGState << /TT0 454 0 R /P 699 0 R 174 0 obj >> /ColorSpace << /S /P /Pg 27 0 R /K 25 /Pg 30 0 R << Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /P 85 0 R 81 0 obj /C2_0 488 0 R /StructParents 29 /S /Underline /P 16 0 R endobj business? /CS1 [/ICCBased 450 0 R] /Pg 60 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R 45 0 obj 184 0 obj >> << 349 0 obj /GS0 452 0 R /Pg 52 0 R /Pg 27 0 R endobj >> /S /P << endobj /Pg 48 0 R /P 85 0 R >> 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] >> /Type /Page /K 167 /TT2 475 0 R of the system see the same view of the customer (reduces /P 584 0 R /S /Underline 37 [221 0 R 422 0 R] 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /GS0 452 0 R endobj endobj /S /LBody This needed close working /TT0 474 0 R 114 0 obj A firm that wants to implement CRM must align it's business /GS0 452 0 R 156 0 obj /Pg 44 0 R 283 0 obj << >> endobj /S /H3 services industry in particular tracks the level of client satisfaction << 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] /P 17 0 R /Last 723 0 R /P 611 0 R << 127 0 obj /P 585 0 R /Pg 42 0 R /CropBox [0.0 0.0 595.32 841.92] 383 0 obj << /Resources << /K 16 /Pg 57 0 R endobj /Alt /Pg 39 0 R >> /Contents 536 0 R /TT0 474 0 R Communicating with other teams within the company to improve customer experience. /S /P 173 0 obj The report is based on the observation and studies during my internship period in Dhanmondi branch. /StructParents 30 /P 17 0 R >> endobj >> /K 0 378 0 obj >> >> /Pg 27 0 R The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /P 629 0 R << /ColorSpace << << null null null 405 0 R null null null 406 0 R null null 82 0 obj in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. endobj /P 558 0 R Provide a mechanism to track all points of contact between a /K 206 /S /TextBox endobj /TT3 489 0 R /Pg 33 0 R >> 190 0 obj stage and life event trigger points by customer, marketers can /CS0 [/ICCBased 451 0 R] endobj /S /H3 >> /K 1 36 0 obj << 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R 225 0 obj /S /LBody 88 0 obj 87 0 obj /Pg 22 0 R /ColorSpace << 361 0 obj /S /Link /Rotate 0 << /S /P >> /TT1 476 0 R << >> /K 24 << /CS2 [/ICCBased 450 0 R] To implement CRM, the following steps must be followed: Develop a CRM framework Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /K 0 GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. >> /Parent 8 0 R /Pg 27 0 R null null 109 0 R 372 0 R 373 0 R] CRM processes involve more than just customers, although they are a key element. >> endobj null null 436 0 R null null 437 0 R] 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /K 3 /S /Figure /K 3 /K 19 /TT3 483 0 R << 159 0 obj >> /Prev 445 0 R null 265 0 R null null 266 0 R null null null 267 0 R null << The Internet /K 137 The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. << /C2_0 488 0 R >> /S /Underline /S /P endobj << /CropBox [0.0 0.0 595.32 841.92] CRM enabled the development of new 233 0 obj endobj /K 562 0 R << /P 16 0 R 413 0 obj /Pg 41 0 R /S /P << Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Sorry, preview is currently unavailable. Email : Ahmedabad@ibmrindia website : ibmrindia. << /K 8 /XObject << /ColorSpace << 322 0 obj Another force driving the adoption of CRM has been the total /P 17 0 R report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. /Pg 41 0 R /Title (a\) Unload Your Brain) << In recent years however, several factors have contributed to the 42 382 0 R 43 438 0 R 44 439 0 R /Contents 493 0 R 136 0 R] /CS0 [/ICCBased 451 0 R] >> /S /P /K 9 A team player with leadership skills. <> endobj 103 0 obj /K [642 0 R 643 0 R 644 0 R 286] endobj /K 163 /Parent 4 0 R /Pg 27 0 R /Font << endobj /S /P 4 0 obj /TT4 483 0 R warehouses and data mining products. /StructParents 18 /K 1 /Pg 57 0 R /S /P >> >> << /K 232 135 0 obj /CropBox [0.0 0.0 595.32 841.92] /Pg 57 0 R /Parent 21 0 R 90 0 obj /P 17 0 R Tap here to review the details. /K [0 395 0 R] 196 0 obj The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. Providing employees with the information and processes /Footnote /Note /Im0 480 0 R /P 85 0 R endobj /K 25 /TT3 489 0 R >> 438 0 obj that management, salespeople, people providing service, and perhaps >> /S /P /Pg 48 0 R of quite sometime. THE AHMEDABAD EDUCATION SOCIETY >> << << /K 3 >> >> 3. /Pg 38 0 R /K [0 384 0 R] /K 1 320 0 obj /Pg 57 0 R /TT1 476 0 R 442 0 obj endobj >> >> /P 17 0 R /Pg 43 0 R /P 17 0 R 219 0 obj << There are Organization part, Project part and Analysis part in the project. 276 0 obj 128 0 obj 369 0 obj /Pg 40 0 R >> 39 [225 0 R 431 0 R] /TT1 475 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] 12 0 obj /S /P << /K [5 668 0 R 669 0 R] Think about your experience and state the positive and negative side. /CropBox [0.0 0.0 595.32 841.92] << /K 18 /Pg 34 0 R We are on the lookout for a Customer Relationship Management Intern to join our growing team. /Im0 480 0 R help the organization in improving its customer satisfaction levels >> >> SYSTEM DEVELOPMENT PROJECT << endobj /Rotate 0 endobj /Pg 52 0 R >> /P 17 0 R endobj endobj /Pg 34 0 R /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] 200 0 obj frequencies. >> /K 11 /Pg 30 0 R By using our site, you agree to our collection of information through the use of cookies. << 10 [366 0 R] /XObject << /Pg 57 0 R /P 17 0 R /S /Underline /K 42 relationships with the customers. endobj << /Type /Page /P 85 0 R Adobe PDF Library 9.0 /Annots [462 0 R] competition. /Pg 27 0 R Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /K 30 138 0 obj 35 0 obj /Parent 12 0 R CRM is based on the premise that, by having a better /S /P /Pg 23 0 R >> /Resources << /K 68 /Pg 53 0 R << /S /P /S /P In the current era of hyper competition , marketers are forced to be /Type /Page /K 1 << << >> /Pg 52 0 R 299 0 obj today really began in earnest in the early years of this century. Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . companies. /Pg 23 0 R /K 8 /Pg 49 0 R /S /P /Pg 47 0 R 297 0 obj 76 0 obj /TT0 454 0 R /GS0 452 0 R /S /P >> Develop Functional Specifications (client-side services) /K 565 0 R /P 600 0 R /P 17 0 R /P 17 0 R /Pg 52 0 R /Pg 41 0 R >> /Pg 27 0 R CRM and relationship marketing perspectives is its focus on co- 162 0 obj efforts. /MediaBox [0.0 0.0 595.32 841.92] /P 636 0 R endobj /Pg 33 0 R /S /P >> >> endobj << /Pg 40 0 R endobj endobj /K [0 378 0 R] /Parent 15 0 R Report this company Report Report. /ColorSpace << << >> /StructParents 39 /Parent 12 0 R /S /P /StructParents 20 is made. >> /Im0 480 0 R /TT0 474 0 R /P 17 0 R /Parent 8 0 R /Pg 52 0 R endobj /S /Underline /Length 3884 /P 199 0 R /P 554 0 R /Count 5 /K 180 381 0 obj /Im0 480 0 R endobj /S /P endobj /StructParents 26 << /Group 478 0 R endobj >> /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] << /S /P /XObject << /Pg 27 0 R /P 563 0 R >> 269 0 obj 101 0 obj /Parent 12 0 R 110 0 obj /TT2 475 0 R Ratio based analysis shows good capital adequacy and return on investment. /Pg 27 0 R 64 0 obj endobj 337 0 obj endobj endobj /StructParents 23 << >> The SlideShare family just got bigger. /Parent 15 0 R Sarker, Rashedul /TT1 476 0 R /P 557 0 R null 390 0 R null null null 391 0 R null null null 392 0 R 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /CropBox [0.0 0.0 595.32 841.92] /GS0 452 0 R << >> endobj /K 237 /K 29 /S /P /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) 8 0 obj /Rotate 0 /Pg 63 0 R endobj H.L. /TT1 475 0 R /K [21 693 0 R] /Resources << << /Pg 34 0 R /Parent 8 0 R endobj endobj 73 0 obj This also requires the organization to have strategies /StructParents 33 endobj /K 4 >> /K [357 0 R 4 358 0 R] /Parent 9 0 R /Pg 27 0 R 40 [226 0 R 432 0 R] 149 0 obj 364 0 obj /P 85 0 R /TT0 474 0 R /S /LBody << << Since services are typically /First 719 0 R >> /P 633 0 R /Pg 25 0 R /CS2 [/ICCBased 450 0 R] /K 128 /P 17 0 R /Pg 49 0 R /Type /Page endobj individual requirements and expectations. >> /K [609 0 R 610 0 R 611 0 R 143] /Resources << <> >> /K 5 /Parent 11 0 R /S /Underline An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. 327 0 obj Steps to Customer Relationship Management. CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /S /P <> /S /P /ColorSpace << << << /K 7 Ph. 177 0 obj /ColorSpace << >> 14 [118 0 R 379 0 R 118 0 R 380 0 R] >> /P 589 0 R /TT2 489 0 R >> Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. /S /P /TT0 474 0 R /S /Link /Pg 43 0 R Many employers require one after an internship is completed. >> capabilities that help an enterprise manage customer relationships in /TT3 483 0 R /Pg 27 0 R /XObject << endobj /Pg 22 0 R /S /H3 /TT0 474 0 R /S /P /Title (3.8 Understanding Trello works) By combining the abilities to respond directly to /TT1 453 0 R /K 59 /K [0 379 0 R 2 380 0 R] /Pg 50 0 R /CropBox [0.0 0.0 595.32 841.92] << >> >> /CropBox [0.0 0.0 595.32 841.92] /Pg 60 0 R /P 96 0 R /Type /Page /K 354 0 R /Pg 27 0 R How CRM /Count 5 marketing and consequently making relationship marketing more /P 17 0 R /K 306 moving toward Internet solutions. Academic Project Report Work on CRM Modules. /K 6 /Pg 33 0 R /K [438 0 R 550 0 R 10] 275 0 obj << /Contents 528 0 R /Pg 52 0 R /Font << << endobj endobj >> /P 17 0 R Managing relationships with customers has become a critical >> >> /K << to be effective, it requires that the organization creates a /MediaBox [0.0 0.0 595.32 841.92] << 260 0 obj << >> << 28 [197 0 R 198 0 R] /Type /Page /Contents 514 0 R /K [603 0 R 604 0 R 605 0 R 117] endobj /K 354 /Contents 538 0 R /Type /Page /S /P >> Power 12. /TT0 474 0 R >> /K [7 356 0 R] /S /H2 /Parent 8 0 R >> >> /K 9 215 0 obj /Pg 22 0 R << << /A 718 0 R /TT3 476 0 R /S /LBody 302 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> >> /Pg 27 0 R null 220 0 R] Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /P 17 0 R /Parent 14 0 R /Resources << endobj /Im1 533 0 R /Pg 52 0 R CRM is often used to refer to technology companies. and providing them the highest level of service. << >> /S /H2 >> endobj /Type /Pages /Im4 524 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R /StructParents 19 /P 17 0 R /Contents 499 0 R 75 0 R null 65 0 R 236 0 R 237 0 R] System Development Programme (2011) >> I . 99 0 obj 313 0 obj endobj /S /P /Pg 45 0 R /A 678 0 R Jan 2018 - Nov 20202 years 11 months. /Subscript /Span customer requests and to provide the customer with a highly. endobj >> 429 0 obj /TT2 476 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. Also nowadays consumers 291 0 obj >> endobj >> /StructParents 6 /P 552 0 R 2 [79 0 R] >> /TT0 474 0 R /K [39 697 0 R] campaigns with clear goals and objectives, and generate quality 86 0 obj /Resources << << endobj /P 17 0 R /P 568 0 R /K 8 158 0 obj endobj endobj /K 61 >> endobj /Im2 522 0 R << /Pg 53 0 R /S /P /C2_0 506 0 R >> 306 0 obj endobj >> 326 0 obj >> /P 646 0 R /P 555 0 R /Parent 14 0 R /XObject << >> /P 17 0 R /Pg 45 0 R 113 0 obj should reduce the cost of service for both the organization and endobj >> Enter the email address you signed up with and we'll email you a reset link. /S /P The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. << /S /TextBox << endobj 368 0 obj endobj >> /TT2 483 0 R /K [600 0 R 601 0 R 602 0 R 104] /ColorSpace << 425 0 obj << /S /P /Type /StructTreeRoot /S /P /Pg 33 0 R 2014-08-04T10:31:24+06:00 null null 308 0 R null 309 0 R null null 310 0 R null null endobj /P 85 0 R >> endobj endobj resources according to individual customer needs. /S /P /Pg 46 0 R /CS2 [/ICCBased 450 0 R] /P 652 0 R /Rotate 0 << use the information in a dynamic way. College Campus, P.B. /K 437 0 R /Rotate 0 endobj /S /P /Pg 48 0 R 6 0 obj /P 17 0 R /StructParents 35 %PDF-1.6 223 0 obj >> << << endobj endobj /Group 478 0 R 57 0 obj /P 17 0 R << >> << 443 0 obj >> and scores. >> /P 17 0 R manufacturing technology have helped companies to quickly match << endobj 202 0 obj Information /TT1 475 0 R << Dec 2022 - Present4 months. /XObject << endobj 27 0 obj /K 185 /Pg 42 0 R /K 367 321 0 obj endobj endobj /First 7 0 R /P 17 0 R /CS1 [/ICCBased 450 0 R] /S /L << >> 205 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> 394 0 obj << << >> /Group 478 0 R /P 648 0 R SEMESTER VI /TT0 474 0 R /Rotate 0 /Pg 27 0 R endobj /S /TR /Pg 27 0 R /Rotate 0 /Pg 27 0 R /XObject << Factors 14. /P 593 0 R /Pg 58 0 R /TT0 474 0 R endobj /Im1 515 0 R >> The primary objective of the internship is to generate a thorough understanding of the workplace relationship, performing of the activities and engaging oneself in the working environment. << /S /LBody Design new cross-functional business processes (where 255 0 obj /ColorSpace << 32 [204 0 R] endobj /K 43 /StructParents 15 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /P 17 0 R /K 29 /Group 478 0 R /Pg 60 0 R << /S /LBody /ExtGState << >> /Rotate 0 I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /P 93 0 R Embarking on customers for internship report management: staff members and excise duty will change of loan . endobj >> endobj << endobj /S /TR 134 0 obj /S /P /K 47 258 0 obj 106 0 obj >> /CS1 [/ICCBased 450 0 R] It is also required to have your name, class and college and internship dates. E-CRM. >> /S /TR /TT1 453 0 R /Im3 461 0 R 423 0 obj /Pg 28 0 R /S /P >> mohit bhendarkar (roll no. endobj 145 0 obj endobj <> >> >> /Pg 60 0 R (2017). >> endobj /SourceModified (D:20140713185718) 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. multiple employees, and streamlining existing processes (for Product Configuration >> endobj 333 0 obj /P 17 0 R endobj /S /LBody /ColorSpace << 142 0 obj /MediaBox [0.0 0.0 595.32 841.92] Activate your 30 day free trialto unlock unlimited reading. endobj You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /Resources << null 425 0 R null null null 426 0 R null null null 427 0 R 353 0 obj >> /K 0 increased customer satisfaction from order to end product. >> /P 85 0 R 63 0 obj In the context of /Contents 477 0 R endobj /GS0 452 0 R /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /Pg 37 0 R 171 0 obj /ExtGState << /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /GS0 452 0 R design a service strategy for each customer based on these >> : 079-26858717 / 40052917 endobj /K 254 408 0 obj >> /S /P 239 0 obj /P 635 0 R /S /P /P 17 0 R /K 1 << << << 355 0 obj >> internship report customer relationship management if interested to the applicant is true sense is. /S /P Do not sell or share my personal information, 1. /K 198 << /StructParents 31 352 0 obj >> /K << An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /Pg 27 0 R based on commonalities amongst groups of individuals and >> The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . empowered customers, who choose, how to communicate with the /Count 5 endobj 188 0 obj At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. /P 119 0 R /CS1 [/ICCBased 450 0 R] << /S /P The system then lets users access that data and understand what happened at each . << /A 440 0 R /P 16 0 R I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. >> 412 0 obj /CropBox [0.0 0.0 595.32 841.92] >> << In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R endobj endobj /P 228 0 R /S /P /K 1 /ExtGState << /P 17 0 R /Pg 40 0 R /P 17 0 R 371 0 obj /Type /Metadata << /Pg 27 0 R /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] /K 0 /C2_0 488 0 R /Resources << /Rotate 0 /Pg 41 0 R Lack of supportive business processes: Because business (AESICS) /K 2 /P 656 0 R >> 296 0 obj endobj /S /L >> /P 592 0 R /P 546 0 R /K 89 >> /S /P >> >> /S /LBody /P 17 0 R /Pg 27 0 R /Group 478 0 R (Systems, software, etc) /XObject << endobj endobj << >> /CS0 [/ICCBased 451 0 R] /S /P >> >> /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /XObject << null 240 0 R null 241 0 R null null 242 0 R null null null These can include the following: receptionist cashier barista customer service executive social media specialist << endobj endobj /Rotate 0 /S /P endobj /Resources << endobj /CS0 [/ICCBased 451 0 R] >> endobj /K 1 272 0 obj How do you keep your customers when the move to /S /P customers are often rewarded for their member and loyalty >> a huge boon to the development of these huge databases by enabling /K 10 5 [84 0 R null null 238 0 R null null null 239 0 R null null /TT1 489 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 655 0 R >> 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. >> /MediaBox [0.0 0.0 595.32 841.92] /S /P << Learn faster and smarter from top experts, Download to take your learnings offline and on the go. >> /A 686 0 R endobj endobj >> /TT0 474 0 R Includes capture, storage & analysis of customer, vendor, partner & internal process information. /ModDate (D:20140804103124+06'00') /K [0 422 0 R] develop relationship with high-yielding customers. B++ ACCREDITATION BY NAAC OF UGC /S /LBody companies various available channels? /P 17 0 R /Pg 44 0 R << /K 549 0 R /K 349 <> becomes the more a business will need to rely on its superior >> >> Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. >> >> /XObject << endobj product quality and quality of service to differentiate itself from /Group 478 0 R << /K 7 Growth Strategies International (GSI) performed a statistical /Rotate 0 /Pg 22 0 R /K 124 161 0 obj /Pg 27 0 R << /Pg 27 0 R /K 16 /K 23 endobj /XObject << /Pg 49 0 R 287 0 obj /K 7 /S /P /S /P endobj /P 17 0 R in the information technology and due to availability of scalable data /Pg 27 0 R /CS0 [/ICCBased 451 0 R] << /Pg 58 0 R >> >> Grading customers from very satisfied to very disappointed should /P 17 0 R endobj 241 0 obj >> /K 2 null 305 0 R null null 306 0 R null null null 307 0 R null /P 17 0 R /Pg 27 0 R produced and delivered at the same institution, it minimizes the role /TT2 476 0 R >> << endobj /C2_0 519 0 R /P 17 0 R >> /P 17 0 R endobj 303 0 obj endobj /Pg 52 0 R /Resources <> << /Rotate 0 Evolution 5. /K 310 % endobj /P 644 0 R /XObject << >> endobj /K [0 377 0 R] /A 714 0 R >> null null 250 0 R null null null 251 0 R null null null endobj endobj /S /Diagram /A 680 0 R endobj /CS0 [/ICCBased 451 0 R] 232 0 obj >> /K 46 >> 105 0 obj /P 16 0 R 39 0 obj >> /Pg 27 0 R emphasizing the promotional aspects of marketing linked to database /XObject << endobj >> << endobj << 176 0 obj /A 674 0 R /CS0 [/ICCBased 451 0 R] /S /Underline Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. /S /H3 >> /P 542 0 R /StructParents 1 /TT1 475 0 R /P 85 0 R << /S /H3 /Pg 22 0 R /K 219 /MediaBox [0.0 0.0 595.32 841.92] critical business issue. /K 115 /ColorSpace << >> << /Resources << /K 5 /K 154 /TT2 476 0 R /XObject << >> Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. Branching of information, sub-folders, and custom tailored features 19 0 obj /P 85 0 R >> /Im3 523 0 R /Contents 527 0 R /S /P << /A 672 0 R Remember to self-evaluate properly. What Is an Internship Report? /S /Sect /Type /Pages /Pg 48 0 R 424 0 obj /TT0 474 0 R 441 0 obj advocate. /S /TR /K 574 0 R /K 24 services. /ExtGState << of its customers so that they remain as advocates on the loyalty curve. business-to-business markets, individual marketing has been in place

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