Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. A local Orbea service centre to me updated the firmware, job done. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. Its no doubt that at some point, you may encounter one or some of the errors discussed above. I need to update this post. If the problem persists, contact your eBike dealer. The X35 motor system is light, powerful yet extremely compact. The link above does not show all the error codes, at least not the one I got which is 201. Bosch Intuvia Owner's Manual. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. do NOT contact me with unsolicited services or offers. Check the wires of the pedaling sensor (PAS) and Motor Sensor. If the problem persists, contact your eBike dealer. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Allow the battery to heat up slowly in a warm place. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Create an account to follow your favorite communities and start taking part in conversations. This can be very annoying if left on, be sure to turn it off! Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. Weighing in at just 3.5kg for the ENTIRE system. This wrong tendency will lead the throttle abnormality to break or damage. This cage replaces the bottle cage situated on the seat tube of the bike. Inspect the motor sensor and peddling sensor wires. If the problem persists, contact your eBike dealer. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. This type of error happens due to a simple connection problem. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Click the owl icon to create an account if you don't have one already. This is often referred to as electric bike error 5. If the problem persists, contact your eBike dealer. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. Improper connection between the display and controller-. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. This invaluable tool raises the interaction between bike and rider to a whole new level. Restart the eBike System. Alongside this intelligent system, there's also an easy to use . There is a fault on the power supply sensor. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Hello, this is Evan Larry. The eBike is outside of the permissible temperature range. He successfully installed parts and battery. Enabling you to ride the bike just like any traditional non-assisted bike. Have connections and connections checked. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV You will need to take it to a dealer that has the necessary cable. Within this menu, there is also a very neat feature. We use cookies to ensure that we give you the best experience on our website. The speed or torque sensor errors can get some errors as they have been overused. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Literally, all you need for a pedal-assisted ride at your fingertips. If not then maybe the button is defective. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Check point is in good condition. Also the PAS wont kick in on level 4 or 5 But, what was it about this particular system that made us choose it over the others? Check wiring and the accessory connected to the light line. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. What is the life expectancy of the battery? Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). This video goes over how to use the controller to get the most out of the bike. As Jaxx says, the ebikemotion app can be a bit buggy. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Why would this be useful? It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Start Activity tracks and logs your riding data similar to Strava. I got the same problem. It uses a widget technology and allows users to completely set up the information they need to see. If you still cant solve any issue, simply contact the dealer and get the solution. See the dealer to solve this issue. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Contact us for further assistance. The assistance will still work but only for approximately 50 miles. Avoid large power demands while this error is active to prevent deterioration. You are using an out of date browser. Discharge the battery and then recharge it. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. So, before we go for the electric bike error codes here are some general tips to solve these common problems. You could lower the amount of assistance offered slightly. Bosch Active Line 25kph Drive Unit Manual. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. startxref Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! Its on a dual motor e cells super monarch. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Do I need tax, insurance or a licence to ride the e-bikes? This is the MAHLE X35 SmartBike System. If you reached this page while searching for other errors, here are some links that might help: If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Think of it as a built-in Google Maps. Good Evening, Up top, weve highlighted via video how to use the bicycles major features. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Motor cable is not connected. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Save my name, email, and website in this browser for the next time I comment. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal If so, ensure the switch is on. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Reduce power demand and restart the bike. Current supplied by the Battery Pack is too high. However, if it flashes white then the motor will not provide any additional assistance. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Also, the released dust particles from the brake levers can cause speed sensor error. 0000007449 00000 n If the error is not solved, replace the battery, Excessive switch temperature. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Want to learn how to get the most out of your electric bike battery? If I could do it on a network switch running internet traffic I can do it on an electric bike. Bosch Active/Performance Line Charger Manual. Charge system for 3 hours until error disappers. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Though this is not currently offered further development of the app will provide GPS navigation aids. Let us know if you have any other questions. /5. 03. If the problem persists, contact your eBike dealer. sedavis@fairpoint.net or tel: 850-838-4742 Now the second bike had done the same thing after only one ride a few weeks ago. Bypassing the motor cable, plug connection with the controller into the motor. False battery polarization. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Then, of course, you have to consider how the battery is mounted. Check cables and connect charger. To learn more about the app and what it offers read our dedicated companion app blog here. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Communication error issues can cause while there is an error between the controller and display. Elizabeth Davis. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. This thing works wonderfully. 0000003701 00000 n 2 minutes in the shop and done. What type of battery is it? Will be returning it to the dealer tomorrow. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Apple watches can be connected and will show ride data, but NOT heart rate. Error in the communication with the Remote control. There should be no LEDs lit up. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Kel Walker, Hi Alvin, Bosch PowerPack 300, 400, 500 Owner's Manual. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. So, lets find out the common errors and their codes. Some common electric bike errors are- 1. EBM Explained 50 pts. Try disconnecting and reconnecting the motor cable. Error code 10 indicates that hall sensor connector is not connected properly. c[bk8zmk~ PW The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. No word from dealer so far. To activate 'walk assist' mode simply hold Button B for 1-second. The three power assistance levels are pre-set to offer you a set amount of power at each level. Scott Sports. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). It is important to note that electric bike error codes may vary with different manufacturers. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Fatal Error. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. %%EOF We showed the basic electric bike error codes, which can help you to get the exact issue. Too high current voltage to a battery pack. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? At which point the LEDs should turn white and then release. When connected to the bike it charges the main battery when assistance is not being provided. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Is this a faulty control box by chance. I wish this was something I could just do via the app! Also that Mode is invisible to you in that situation. 02. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. Adam, Check the connection from the controller to the motor. Press Button A (top button) to change to the next level of assistance up to Level 3. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Accepting the change you have made maps those levels and the mode to the controller. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Here is the issue: after the ride I review my activity but I don't see any error message. The sensors of the battery pack got damaged. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. trailer Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. An optional range extender is also available which extends the available range by up to 70%. Some errors may have more or less similar solutions. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. I have a new hub kit and the first time l switched the display on it threw up an 8h code. An optional range extender is also available which can be charged away from the bike. It occurs when there is a connection problem between the internal controller and the display. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Bikes ready for 48-hr dispatch. Want a bike quick? Repeat the process described above to select level 2/Amber and level 3/Red. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. I havent ridden it at all so is there a faulty sensor in the hub? Change the state of the Demo Mode to Activated mode. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. If you stop pedalling then the bike will also come to a stop. With proper maintenance, these can be eliminated. Tried to restart the system, couldn't even let me do that. It's very frustrating that my shop only has the ability to update firmware. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. Same issue for me. The button is used to: Left: Top tube mounted control unit. 0000001809 00000 n 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. I never got an email and I can create an account. Written by Alvin Holbrook, on March 03, 2021. New component detected not associated to this eBike system. Connect the charger to your computer using the micro-USB port. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. Ebikemotion know about this issue and have issued a firmware update to solve it. Restart the eBike System. People who use electric bikes often get some error codes on the display. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. These errors may affect the electrical system of the bike. Hey David. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? This issue leads to wear and tear. Seems to be a real issue with this battery after reading this thread. Thanks Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. We've got you covered with our in-depth e-bike operation guide. Letting you keep track of everything from charge status to training data and performance analysis.
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