said Yick. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. Bank of America never did anything but gave me a replacement card with a different debit card number with no funds. I had money stolen from my account too. Case 3:21-cv-00869, in the U.S. District Court for the Northern District of California.To read the complaint, click here. My card says, CLOSED. June 4, 2021 / 1:28 AM My BOA EDD debit card was hacked in Sept. 2020. My unemployment posted to my card. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. I said if I dont get that credit back into my account, I will contact my local Assemblyman in Alameda and my attorney. Called back and rep told me claim was closed on 4/7/21 and that she would have to reopen it and it would take at least 45-90 business days to investigate and my money wouldnt be credited back until their investigation is complete. While she only lost $400 in her account, she says it's the principle of not having her case resolved that bothers her. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. English. "We believe that the damages in this case are in the tens or hundreds of millions of dollars because there are so many victims," said Danitz. I never recieved it, I checked my boa bank account, and someone again used my second card. And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. Not only was my account stolen, Bank of America kicked me when I needed help. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. I would like to be sent a claim form or an address in which to file. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. They told me to call the fraud department which I did. And when I asked about when was the call made about the fudge name reports or the name of person who called in you guys can give me no f****** answer you know why they couldnt give me no f****** answer because I am the f****** primary holder of my f****** account. September 20, 2021. I was introduced to < (CryptoMundia) via Yahooocm] they took legal actions against them and they helped me retrieve my funds couldnt be more thankful, I lost an incredible amount of money to a fake Binary option Brokers. money transfers. I have an Acct on here! I waited literally 15 months for the EDD to finally approve my claim. No one has answers. I called filed a claim and was told it may take up to 90 days :(, Happened to me at 830am went to pull out money it was 0 called Bank of America at 9am I ask what happened where my funds they said I had an transaction at 830am in west Covina I live 50 miles away how can I be at 2 place at the same time I think bank of america stole the funds so I filed a claim. The backlog and processing of unemployment claims continue to frustrate people who need it most. They could not give me a reason or a date that my account would be unfrozen. . still not resolved after November 02 2020. Shear incompetence!!! This person literally changed everything and I received NO notice. Please, get ahold of me about this. You didnt give me a debit card with a chip on for security purposes. Now a class action lawsuit has been filed against Bank of America. I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. I have been asking to speak to a supervisor and have always gotten the run around from being forwarded to a busy line to long waits and asking if they could return my call in 1 business day. Called back the fraud department and talked to a wonderful guy who helped me. Have a question for Michael and the 7 On Your Side team? I'm like, what? Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. Nothing has helped: countless emails+messages+phone calls Hours lost! Also received a new debit card, still today its still blocked. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. They are treating hard working Americans like criminals and without sympathy. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. The EXACT same thing happened to me; Cannot take this anymore. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. I then received a email from boa on 3/26 saying my profile had been updated. B of A has been giving me the run around since February. Learn more about the cookies we use. Please add me to this lawsuit! This caused my account to be closed and the balance was frozen. They are a mess and its on my dime. Now a class action lawsuit has been filed against Bank of America. Last payment accessible September 13! I just got in contact with swiftaccess37 (AT) gmail comjust two weeks ago when I was newly scammed, as soon as I reported my case, they moved into action swiftly and got it all sorted in a matter of days..They are as true as they say they are! #3 In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. Bank of America froze the account, leaving Mosson unable to access the remaining funds. They said theyd issue me a new card. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. Luckily my account only has $20 in it. Every day, I talk to 30 people with the same story. They open a claim only for me to call today the 21st for them to tell me my claim was closed. Please add my Name as well, it sounds like the very same hell I have been thrust how can this be happening to do many of us and no one is doing anything about it. Yes bank of america flag my account because I have more the one account. I cant even buy gas or food. They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. That is because if you ignore a lawsuit then Bank of America (or whichever company is suing you) can obtain a legal judgment against you - called a "default judgment.". Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. Weve had Representatives having private conversations in the background. It was a really hard time for me because that was all I had and they tricked me into investing the money with a guarantee that I will make profit from the investment. My 15 year old even got a few whoopings just in case it was him. They refuse to refund any of the stolen money. Lost 1000 from my edd boa account, i had my card! When i filed my claim I was told I would get a credit i even gave the name of the manager who stole my information and filed the claims. So I called again to verify my identity, so whatever freeze could be removed. Per the case, two of the plaintiffs received credit for the fraudulent transactions from Bank of America only to have the bank later remove the funds and cause their accounts to fall into a negative balance. I had my entire 1500 deposit taken the day it went onto my BofA EDD card. Please enter valid email address to continue. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. I was unable to purchase my items. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. Same here! No letter , nothing as to why they did that . This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. these people that are employed by Bank of America are made to pretend like they dont know whats going on when in fact theyre playing the game and making you feel stupid. Yick is back to work in real estate. And that's how they made me feel," said Yick. Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. Take a look at more stories and videos by Michael Finney and 7 On Your Side. So, I migrate you figured out my problem what was it? I'm thinking what recourse is there for these families with rent to pay?" Well do it now! During that time I was not only out the fraudulent charges ($300.) WOW! Ive had the same thing just happen to me. Public File for KBCW-TV / KBCW 44 Cable 12. I want to be able to access my future benefits. After UIA did a 3 month investigation they found that BOA never released my funds back to them. He says he needs that money returned for another surgery. i checked the transaction history to find out that the new card has already been hacked for $420 before i opened it (no bu***hit). I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. by David Collins. Please add me.. the same thing happened to me. Just released the funds April 22 after 7 1/2 months! The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. "Bank of America should have known this was coming, they did not provide basic security measures. I freaked out call Bank of America notify them of this and then the agent told me to file a police report that it would help. Many people believe that they would be unable to win this case. PLEASE ADD ME! The issue was the topic of the state lawmakers in a hearing held Tuesday, ABC 7 News reports. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. I have had the same problem with BOA and without notice they froze my account. In the middle of him doing so, he hangs up on me. Per the case, these customers later discovered that the transfers were reversed and again taken from their accounts, sometimes after they had already spent the money. i said that isnt possible I am holding my card and was sleeping and only I know my pin. The lawsuit is against Bank of America, not Zelle. I hadnt heard or wasnt able to get ahold of anyone(continuous hangups after waiting on hold for 4 plus hours). Bank of America exposed unemployed California workers to fraud and suspended jobless payments after it failed to properly safeguard their benefits accounts, a federal class-action lawsuit. In our case this is Disability payments from EDD. "Bank of America should have known this was coming, they did not provide basic security measures. Let us know in the comments below. This f****** motherfuker got to be f****** kidding because I just did that with my valid ID that I drove 6 hours to go get to verify myself I got no damn gas I need my money what else do you want from me. Thank you so much. My UI benefit money was stolen from my BofA acct on the 26th of April. At 9am I tried to pay for something online and my card was declined. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. I immediately called BofA to reopen my fraud. #4 I have a Bank of America Unemployment Benefit Card. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. "All my money's gone. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. Any help and getting this cleared up from anybody would be greatly appreciated numbers emails whatever cause the system is sickening. I have faxed over ic3.gov paperwork I filed and my identification verification documents and still nothing I would like to join a class action as well. Bank of America tells me to get in touch with my sponsor which is SC unemployment, they see nothing wrong. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. If the judge says yes, it could open the case to people all over the country, including here in the Carolinas. in a hearing held Tuesday, ABC 7 News reports. Currently having the same issue How is that.? The Oakland resident noticed unauthorized charges on his account in December and called Bank of Americas customer service to report the fraudulent charges, according to the complaint. The Operator and I were looking at my Bank of America about my statement and I saw that there was unauthorized purchases that were still pending. Few days later I received a letter, telling that investigation has started. So everyone that I spoke to on the phone and at the bank today completely lied to me or was oblivious to what is really going on. Until I was drained. Edd says they cant do anything but send paper checks and boa says they cant do anything. Its been hell to say the least. Not only are they negligent w. money but they are exposing customers sensitive information. Thank you. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. This is ridiculous Ive already been victimized by the predator that took my money, now Im waiting on one (B of A) to unemployment. They said you could call as request evidence documents and gave a number to call which is the same number where depending on who you get, they will make you wait for a very long time then hang-up or a live person who can request the documentation of and will listen then hang-up. It took me forever to get it working again. I have to pay taxes and have a 1099 claiming I received all this money and I didnt. They said they are canceling my card and will send me a new one in the mail. The money was transferred to that account and never touched. In the meantime, I still have not heard back from the claims Dept regarding the status of my claim and Im still out $1000! So I went on the federal commission website and filed a reportBecause Bank of America closed my claim one day after I reported money stolen. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. Its been a week and I havent got the new card. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. The agents literally have been rude and downright mean. What a joke every rep told me something different. Fast forward to April 24, 2021 I got a letter in the mail stating that I won my claim and my account had been credited $2783 ($3 was for the 3 $1.00 transaction fees) thank God my money back! A San Francisco law firm filed the class-action lawsuit Thursday alleging a laundry list of failings by Bank of America, saying the suit is a wakeup call for the bank and that the problems could have been foreseen. I am 100.miles away. California EDD and Newsome need to step in a force BOA to pay us! If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. And have them open my claim back up and then they send me another letter based on the information they have they close my claim or denied it again. In February someone been used my card they made purchased things from food max. Bank of America said it has improved customer service and reduced wait times on the phone, and is restoring money for those with legitimate claims. I called, and while verifying the agent said my apartment number was wrong. They said I have to talk to unemployment??? Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. All Rights Reserved. I BEG TO DIFFER!! https://topclassactions.com/wp-admin/admin-ajax.php. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. So I have to claims pending 1 for $ 908.13 and another one for $1098.58. I spoke with a couple of reps and they said no way would boa do skim / do that. Got online to check on it and someone out of La Mirada at an ATM did an inquiry and then withdrew $980 of money I desperately needed to buy food. They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. Till this day I still cannot access my own damn account nor I dont want to because I might end up maybe going to jail if I went back and dealt with Bank of America so Im happy with Bank of the West now thanks a lot cuz I already hit almost rock bottom and I spend alarm trying to come up with my business and now I got no damn workers they see f****** Bank of America I couldnt fix my f****** engine my Kirk cousins f****** Bank of America sorry for the language excuse me I f****** hate Bank of America. Mosson argues he isnt the only person having to deal with the issue. In court documents, the bank said the "plaintiffs wide-ranging demands would (instead) help legions of criminals perpetuate fraudulent schemes," because it says most of the fraud claims were filed by criminals in the first place. Then weeks later, they sent a letter sort of implying that I committed the fraud. Some people haven't gotten unemployment benefits since late December. She did not give me a reason. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? The governor announced his budget last week but didn't say anything about the problems at the EDD. They buy the magnetic card copier off of Amazon it even comes with like 20 blank plastic cards with blank writable magnetic strips on them ! I even kicked my stepson out over this. Its a never ending circle that keeps me locked out of my account and money. I was on phone again trying to have them reopen my claim. A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. We will sign up for sure. "Bank of America was required to provide secure accounts for unemployment payments,but failed to provide basic security measures, such as industry-standard chip technology to safeguard EDD debit cards," said a statement from attorney Brian Danitz of Cotchett, Pitre & McCarthy law firm. I just used it for gas. The lady from the claim department told me that probably someone from Las Vegas hacked my account just because I told her I went there. They should also be made to pay penalties to each customer whose money was not refunded in a timely manner. Since my account was now in the negative I did not have access to my UIB money until my account was in the positive. Then they reopened and I sent in police report and a picture ID. Bank of America EDD Class Action Lawsuit. RELATED: EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. No investigation was even pursued. I saw this on November 24th. Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. The suit relates to debit card overdraft fees, which Bank of America charged customers for overdrafts over the past decade. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. that reports on class action lawsuits, class action settlements, My accounts were all hacked and the bank treated me like I was the criminal that did it. According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. $600 stolen from an ATM in LA when I was in San Fran. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement So much for protecting the bank consumer when the bank couldnt keep their customers money safe. My claim has been denied several times even though the ATM charges were from the UK! And who decided to come up with this fraud department that doesnt know f****** that s*** from s*** that f****** froze my account and now its still f****** closing but its open but negative amounts please explain. Their email address is %%instantrecovery12 AT gmaIL DOt coM%%. Its meant for REAL NEEDS not a hundred trips to the local liquor store for lottery tickets and booze ! It has been frustrating because $500 is suddenly missing and all they do is give me the run around. No I have to go back and told the guys that we wouldnt be able to work because we didnt have enough fuel to go out and work and I wasnt able to pay them so they decided to go somewhere else and right after I spoke with customer service again. On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. She was Not friendly At All & spoke so fast I could hardly understand what she was saying. A settlement has been reached in a class action lawsuit pending in the United States District Court for the Southern District of California (the "Court") entitled Joanne Farrell v. Bank of America, N.A., Case No. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. but yet the transaction was made in Los Angeles, CA ATM?? The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. Thats the dept in the bank that will not provide any update on when I can ever get that money back. Hi Im in Las Vegas Nevada and the same is going on here. Before commenting, please review our comment policy. How can this even happen with consumers money? Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. I checked my deposit and it showed that there was a deposit on March 29 and then I checked my last 10 transactions and before the gas station was a $440 with drawl from a Bank of America located in Vista California which is 30 minutes from me. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. I called to reopen my claim, which I was told had been done, only to have zero updates on everything. I called b of a and they had hung up on me or gave me the run around. After several months of not hearing a word back from the escalation department, I speak with Jeff Sparks one time and suddenly I am contacted by the escalation team at Bank of America and told basically that there was nothing they could do for me, that the claim had been closed. And it said that same amountThats the app showed. Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and The San Francisco based realtor says Bank of America never helped her, after making multiple calls to report fraudulent charges that emptied her account last November. But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. So I went to the app and it shows BOA FOR -340. Nothing has helped nor worked. This whole situation us ruining my life. Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! Since this a class-action lawsuit, the plaintiffs would officially ask the judge at some point to make it a class action. When the EDD finally approved my claim, I was so happy. Per them they cant help I need to call Edd and get to the investigations department, and have them verify Im benefits eligible. I assumed this meant my money was refunded and all was well, but NOOOOO! Its been more than 45 days since my call, NEVER gave my money back that was stolen. I had to insist several times that it was not me, before I was finally transferred to the claims department. Contact the law firm representing the case to join.
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